Travelport Careers – Business Development Manager In Vinings

About the job

Job Description

Travelport is a place of opportunity. It’s our incredible team that makes our company great – our people drive our winning culture.

What’s Travelport?

Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel’s complex ecosystem.

What does a great Business Development Manager do?

The Digital Media & Data Solutions team is part of the fast-growing Hospitality division within this organization. The main purpose of the team is to sell Travelport’s advertising & data products, which enable travel suppliers to make better marketing decisions and promote their products. These include but are not limited to targeted graphical display and text advertising, preferential property placements, and promotional bundles via the Digital Media Solutions core products – Travelport Featured Property™, Travelport Headlines™, Travelport Sign-On Messages, Travelport EDM and Travelport ViewTrip™.

The Role of the Digital Media & Data Business Development Manager (AMER) is to manage and aggressively grow Travelport’s advertising, promotional and BI product sales business. This role is for someone who poses a high level of energy, creativity, flexibility and likes a challenging dynamic environment. The ideal candidate is a successful salesperson looking for their next challenge. A true go getter, this individual should have a solid track record for achieving/overachieving their sales goals. They would ideally have a working knowledge of online or GDS advertising sales. Sales experience within the travel industry/hospitality is an advantage. He/she will be good with consultative value selling approach. He/she is comfortable using business intelligence to uncover pain or gain points with existing and new customers and understand their advertising/promotional/data needs to create and sell the ideal campaign that delivers results.

The individual will be reporting directly to the Head of Digital Media & Data Solutions based in the United States .

Responsibilities:

• Sell via phone, Travelport’s various advertising, digital media, and promotional products/services to new customers within an assigned territory to achieve sales goals.
• Understand, compile, and communicate clearly, key commercial and campaign metrics to the customer via phone and email as necessary and Webex/face-to-face video meetings.
• Using various data tools, create relevant, targeted advertising campaigns to present and sell the company’s products and value proposition to potential customers to close the sale.
• Strong aptitude for analytics and numbers, to understand and manage, amongst other things, solution pricing, campaign performance metrics, apply appropriate value-added elements for customers within given guidelines.
• Maintain a complete and accurate customer database for the purpose initiating renewal of sales at the appropriate time, to sell new products and services to existing customers as they become available, and the ability to target customers to conduct sales promotions.
• Submit in a timely manner, revising as necessary, all insertion orders ensuring that customer campaigns are processed accurately and per the customer’s wishes.
• Assist billing team, as necessary, in the collection of unpaid invoices.
• Ability to learn quickly about new products and services and to be able to incorporate them into the portfolio of campaign solutions.
• Any other duties that may reasonably be required.

What we look for/who would prosper in this role?

• 3+ years’ experience in “new” business development sales (via phone), preferably from an advertising, hospitality, or online media background.
• Experience in building client relationships and managing existing customers to upsell, secure new business and revenue growth.
• Prior experience in the travel industry or sales management experience from hotel, travel distribution companies is highly preferred.
• Experience with Salesforce CRM.
• Accustomed to using Microsoft Office – Excel and PowerPoint.
• Highly independent and result driven individual who is used to working towards sales targets – hunter role.
• Solution oriented with the ability to sell based on concepts and value proposition (Consultative approach).
• Poses good analytical skills a plus, and good aptitude for interpreting business intelligence to conduct discovery calls, business reviews and media campaign reports.
• Franklin Covey Sales Training a plus.
• Strong customer service skills with both internal and external contacts.
• Attention to details, proactive customer focus, responsive, organized and a team player.
• Outstanding communication skills, both verbal and written. Ability to speak other/multiple languages a plus.

As we evolve and grow as a business, so will you.

You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what’s been done before, and be bold to win!

Benefits Of Working At Travelport

We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, disability, life, a competitive 401(k) match.

We make health and wellness a priority and offer a generous paid time off policy as well as contributing to our communities with an annual volunteer day off.

Salary Target: $65,000 – $70,000

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.

Interested? We’d love for you to get in touch!

*Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. This is your chance to bring your skills & experience to life in your own words and style. Ensure you keep an eye on your junk folder just in case our invitation finds its way there.*

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.

About Us

Travelport is a worldwide travel retail platform. Our next-generation virtual marketplace connects travel buyers and travel sellers, that share our passion for delivering exceptional travel experiences.

Unconflicted and independent, we are re-inventing a simpler future for travel’s complex ecosystem.

Our platform gives the industry the power to help people see the world. We make it simple for businesses like airlines, hotels, and car rental companies to connect to agencies and travelers, through personalized and engaging content.

We are a diverse and inclusive workforce, representative of the communities and customers we serve. We are socially responsible, and we give back to our communities.

We encourage our people to think differently and have the courage, confidence, and ambition to challenge what has been done before.

Travelport is on a mission to make Travel easier and more rewarding for everyone.

Organization

The Customer and Marketing Organization is responsible for enhancing the overall experience of the customer in their journey with Travelport, be that the experience of our agency, corporate, air, hotel, car or other customers.

The objectives of the Customer and Marketing organization is focused around developing a culture of “customer centricity” throughout the organization, including:

• Looking at how we actively seek, and then use customer feedback to drive improvement in our NPS scores and the overall customer experience.
• Strengthening and growing our data analytical capabilities.
• Developing and executing a holistic product and customer services strategy that meets the needs of our customers.
• Heightening our focus on end-to-end product management to understand how we can maximize our platform capabilities.

*Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. This is your chance to bring your skills & experience to life in your own words and style. Ensure you keep an eye on your junk folder just in case our invitation finds its way there.*

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.